It is the process of capturing voice conversations connected with phone calls. The call Recording feature is very useful for businesses. It is done for various reasons, including quality control, policy requirements, and training purposes. The {All 8 Series} knows very well about the necessity of call recording for the business, so it offers high-quality recording. Below, we've provided a call recording feature with several options. Have a look at them:
Nodes
Many options are available to choose the nodes through which calls must be recorded. Some popular ones are listed below:
- Extension to Extension calls
- Conference calls
- External Incoming calls
- External Outgoing calls
Storage Location
It decides at which location the recorded call will be stored. For this, the {All 8 Series} offers cloud storage. The recordings are stored in a safe place and are reachable to those whom you want. Thus, verified users can listen, download, or delete the call recording.
To save the call recordings, you can conform to other cloud-based platforms. The recordings are available on cloud storage for 30 days by default and will be deleted automatically. If you want to change the default settings, contact our engineers.
Security and Privacy
The {All 8 Series} knows that call recordings from any clients have the necessary information about the businesses. We try our best to ensure stored recordings' privacy and security. Due to this, we have used the useful cloud security methods.
We have many cloud industry experts with more than ten years of experience. Remember that call recording may differ in various regions as per laws. Thus, we advise our clients to follow all the rules and regulations for controlling their operations.