Here at {All 8 Series}, we deeply value your privacy and recognize your rights, as well as our responsibilities, when it comes to the information we collect from you. We've put in place various procedures to ensure compliance with both local and international privacy laws.

This Privacy Policy (referred to as the "document" or "notice") outlines the principles and practices we follow at {All 8 Series} (referred to as "we," "our," "us," or {All 8 Series}) for collecting, storing, using, and sharing information provided by users, customers, visitors to our website or services, and readers of this page (referred to as "you," "user," or "your"). This pertains to the usage of our services through online portals, interactions with our website at {All 8 Series} (referred to as the "Website"), the use of our phone systems like softphones or IP desk phones, and interactions with our mobile applications. This document also outlines your rights regarding the access, correction, deletion, and usage of your information.

{All 8 Series}'s Privacy Policy applies to our customers, users of our customers (who use our products or services), users who visit our Website or use our services, applications, or products, and anyone who interacts with us or provides us with information through our Website, applications, or services. We recommend that you read this Privacy Policy document thoroughly to gain a comprehensive understanding. You can also navigate through the different sections using the links provided on the left side.

2. Definitions

2.1 What is Personal Data? Personal data refers to any information that directly or indirectly contributes to the identification of an individual. It may include identifiers like names, identification numbers, location details, online identifiers (such as email addresses, profile URLs, etc.), or any factors relevant to an individual's social, cultural, economic, mental, genetic, physiological, or physical identity.

2.2 What is Sensitive Personal Data? Sensitive personal data encompasses the information mentioned above but specifically includes the following:

2.3 What is a Data Controller? As per Article 4 of the General Data Protection Regulation, the "data controller" determines the purposes and methods of processing data.

2.5 What is Data Processing? Data processing refers to operations or sets of operations performed on personal data, either manually or through automated systems. The General Data Protection Regulation (GDPR) lists examples of data processing, including collection, storage, recording, structuring, organizing, adapting, consulting, altering, retrieving, transmitting, using, disseminating, combining, restricting, and erasing data.

3. Information We Collect

3.1 Personal Data You Provide We collect the following information directly from you when you use our Website, applications, or services:

3.2 Account Information We collect the following information when you create or modify an account with us, set preferences, or make purchases:

3.3 Information We Collect Automatically When you visit our Website, use our Chat, or avail other services, we automatically gather information from your device (such as computer or smartphone).

3.3.1 Usage Information We track your activities when you use our Website, Apps, or Services. This includes information such as billing and payment details, emails, device information, log information, IP addresses, communication logs, and metadata.

3.3.2 Cookies and Other Similar Technologies We may use cookies and similar technologies to collect information. For more details, please refer to "Our Cookies Policy."

3.4 Information Obtained from Third Parties

3.4.1 Information Received from Third Parties for Marketing We may collect information about individuals from public domains (public databases or social platforms) and third parties for marketing our products.

3.5 Information Received from Your Opted Third-Party Services When you integrate a third-party service with ours, we may receive information controlled by your account settings with that third-party service provider.

Should you have any additional inquiries, please don't hesitate to reach out to us at privacy@callcenterhosting.in. We're here to assist you.

4. Usage of the Information

We may use your information to provide services, personalize experiences, run marketing campaigns, and other purposes outlined in this section.

4.1 Delivering Services We use your information to provide services you've subscribed to, authenticate users, process transactions, offer customer support, and more.

4.2 Personalizing User Experience We personalize your experience by analyzing your activities to provide relevant notifications, activity logs, recommendations, and search results.

4.3 Marketing with Third Parties With your consent, we may use your information for marketing our products, services, offers, and discounts.

4.4 Other Specific Purposes We use your information to deliver services, administer and operate our Website, analyze usage, improve our services, process transactions, provide support, and more.

4.5 Legal Basis for Processing EEA Users' Personal Information For users in the European Economic Area (EEA), we process personal information based on consent, contract fulfillment, legitimate interests, legal obligations, and more.

5. Sharing and Disclosing Information with Third Parties

We share information with third parties in specific situations, including sharing with other users, administrators, service providers, partners, and authorities.

6. Your Privacy Rights

This section outlines your privacy rights, including the right to access, correct, delete, restrict, and object to the processing of your personal information.

7. Data Security

We implement security measures to protect your information, but please note that no security measure is completely foolproof.

8. Data Retention

We retain your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. International Data Transfers

Your information may be transferred to and stored in locations outside your country for processing, storage, and service delivery.

10. Changes to this Privacy Policy

This section explains that we may update the Privacy Policy and provides information on how we'll communicate changes to you.

11. Contact Us

For questions, concerns, or requests related to your personal information and this Privacy Policy, you can contact us

We encourage you to read the complete Privacy Policy on our website to understand the details of each section and how we handle your data. Please note that this is a template and needs to be reviewed and tailored to meet the specific requirements and practices of your organization and applicable laws.